Once you register and become a preferred time customer you or your representative shall be available at home for receiving the cylinder delivered on the day and time chosen by you (Say Sunday 9th June). You will not be delivered with the cylinder on any other day and time. In case you are not available on the preferred day and time(Sunday, 9th June), distributor will deliver it only on the next week same day and time(Sunday,16th June). If on the second time you fail to receive, your status of preferred time customer will be withdrawn for next six months and your refill booking will be cancelled. Discretion to restart the facility within six months will lie with the distributor for which you need to contact him/her.